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Warranty Terms

Trust, Performance and Inspiration Fused

Featherlite Products are warranted in accordance with the Featherlite Products Warranty. The warranty is valid from the date of final installation, commissioning of the ordered products to the original End User and is non-transferable. End User meaning the final purchaser acquiring the products from Featherlite for own use and not for resale, re-marketing or distribution.

A product will not be considered to be defective, and Featherlite will not repair, or replace it if the product (1) is not installed and used as recommended in Featherlite written specification, installation, care, maintenance and user guides; (2) has been otherwise misused or suffered abusive damage. At all times the Covered Product must have been located in the building as specified by the original billing document that is (i) dry, fully closed-in and protected from natural elements, calamities.

A defect to the material or workmanship does not include, damage to a product, or failure of a product to operate or perform properly, caused by (a) normal wear and tear; (b) An act of God; (c) a product alteration made without Featherlite expressed written authorization; (d) the natural variation of colour or fraying of fabrics, grain or texture found in wood, fabric and leather; (e) the natural aging found in materials such as wood, fabric, and leather which results in colours shifting during use; (f) dye lot variations in fabric, leather or partition covering; (g) reverse crocking of dyes from clothing onto our seating materials.

TERMS & CONDITIONS:

Warranty is based on Product Family from the date of final invoice for all orders placed through http://www.featherlitestore.com subject to the adherence to the instruction on care & usage stipulated. Please check product page for information on the warranty term for that particular product. We assure you that all Featherlite products are free from defects in materials or workmanship, except as set below.

Care & Usage:

Dos’

Donts’

  • Industry standard stationary to be used on white board markers
  • Industry standard cleaning liquids to be used
  • All accessories must be used for its specified use only
  • Handle all Glass components with extreme care
  • Use appropriate magnets for Magnetic boards
  • All disassembly or alterations to be conducted by Featherlite technicians only

 

  • Drag sharp / metallic objects on the work surface
  • Avoid sitting on the work surface, it is only for IT equipment
  • Drag or move partitions, needs to be done by Featherlite technicians
  • Use strong solvents like petrol/spirit/thinner for cleaning white marker board, laminates, fabrics and leather
  • Spill any sort of liquid on partition walls
  • Any sort of abuse to or on the furniture

 

At Featherlite Furniture, we stand behind the excellence of our products, and our warranty terms reflect that same.

Find detailed information about the warranty coverage we provide for our furniture offerings and learn about the duration and scope of our warranties, ensuring that your investment is protected for years to come.

Our warranty terms outline what’s included and excluded, giving you a clear understanding of our policies. For comprehensive details about our warranty policies, please refer to the given details.