Thinking Through Hot Desking In An Office

Only several years ago, it was normal to see 1:1 ratios between employees and cubicles. But as business practices and office designs modernize, the number of employees per desk is actually going up. One contributing factor is Hot Desking.

The idea behind hot desking is that each employee is not assigned a particular desk, but rather given a variety of places to work within an office that might include desks, casual seating areas, conference spaces, or a cafe.  Many times, there are actually less desks than employees.

Making it Work

It would be incorrect to say that all companies could or need to implement hot desking, but many companies have seen positive results from their adjustment in workstation policy. Let’s take a look at how they did it.


Open Office Systems-Incture Technologies

Modernized and Modular Systems

One reason companies have found it difficult to imagine hot desking is because workstations can be jam-packed with personal items and work-related paperwork. In order to alleviate those problems, companies have done away with paper files for their mobile workforce. Other companies provide lockers or other spaces to store necessary personal items.


Lockers to store personal belongings and work related documents at Bosch Office

Consolidating Part-Time and Sales Employees

Some employers find that a large portion of their workforce are part-time or sales staff that are regularly out of the office and whose desks sit empty for large portions of the day. Companies have consolidated those workstations to hot desks to maximize efficiency and floor space.


While showing up every day with no desk and no organization might be confusing, some companies have solved the problem with breaking down the workforce in teams. Macquerie Bank’s employees are given a locker for personal storage and an anchor point where they can congregate with their team at the beginning of the day. Then they choose a place to work – anywhere in the building.

Real World Problems

Not trying to paint a rose colored view of hot desking, it is essential that we look at some of the negatives that arise.

Less Team Cohesion and the Need for Familiarity

A 2008 study also found “that employees that do not have a desk of their own have a weaker sense of cohesion within a team”.

Many employees also feel a sense of belonging and desire to call a space their own.


Cubical’s at Qualcomm Office  

Balance and Understanding

As you may have observed, hot desking is not for all companies everywhere. Instead it is another unique tool that some companies have used to successfully mitigate inefficient office spaces or spur collaboration. Lets take a look at some tips that might help you when considering hot desking:

  • Make sure it makes sense for your line of work

  • Find out what employees think of the idea

  • Install necessary technology

  • Don’t just flip the switch overnight

  • Add a couple workstations and encourage employees to try moving around


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